Infinity Loops FAQ: Answers to Your Most Frequently Asked Questions

infinity loops faq graphic

Have a question? We're here to help.


Do you offer discounts for Military, Veterans or First Responders?

Yes! Verify your service with GovX here.

I heard sales support a military charity organisation. Is that true?

Yes...We donate a portion of every sale to support the mission of the Special Operations Warrior Foundation. Read more about it here.

What material are the titanium bands made of?

All Titanium bands are Grade 2 titanium and have between 98.33 - 98.79% purity titanium.

Components like clasps, pins, and connecting elements are made from metals including stainless steel and aluminium.


Where do you ship?

We ship worldwide and offer free shipping for orders over $60.

What are your shipping and delivery times?

Depending on country shipping is from 4-15 days. See our full shipping policy here.


Can I cancel my order?

If your product hasn't been set for fulfillment yet, we can cancel the order, but a 5% cancellation fee will apply to cover transaction processing expenses.

Please inform us quickly, as we process orders within hours and cannot cancel once they've been fulfilled.

After your order is dispatched, please adhere to our return policy to get a refund. Reach out to our customer service team for any assistance.

What should I do if my item arrives damaged or has a defect?

Within 90 days of delivery, we will send you a replacement or provide guidance for returning the damaged or defective item. We'll handle all shipping costs.

Returns & Refunds

 We offer a 90-day return window. Items should be in their original, unused condition and within the original packaging. See our full return policy here.

Email: with any questions.